Terms & Conditions
Last updated: 5 October 2026
Service requests
Submitting a request does not guarantee an appointment, repair outcome or specific completion time. Service is subject to location, technician availability, appliance condition and parts availability.
Inspection and quotation
Where applicable, visit or inspection charges and repair charges are communicated before the relevant work is undertaken. Additional work may require customer approval.
Manufacturer relationship
Prime Care India is an independent service provider and does not claim to be an authorised service centre or representative of a manufacturer unless specifically stated.
Customer responsibility
Customers should provide accurate contact and service-location information and disclose known appliance or safety issues. Gas-related work is undertaken only where it can be safely and lawfully performed.